Child Protection Policy
At Novaway, we believe every child deserves safety, respect, and care.
As part of our social responsibility, we are committed to preventing any form of child exploitation or harm within tourism.
This policy outlines our principles, expected behaviors, and reporting procedures to ensure a safe and ethical travel environment for all.
Novaway commits to safeguarding children from abuse, exploitation and neglect. This policy applies to all staff, freelancers, clients and contracted suppliers.
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Key Principles
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Zero tolerance to all forms of abuse and sexual exploitation of children.
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Best interests of the child; do no harm; comply with Thai law and international standards.
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Supplier responsibility: partners must maintain child‑safeguarding controls and train their teams.
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Do & Don’t
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Do: maintain professional boundaries; obtain guardian consent for identifiable images; report concerns immediately.
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Don’t: be alone with a child in private spaces; give money/gifts directly to children; take or share images without consent; arrange orphanage tourism or classroom visits during teaching time.
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Reporting & Response
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If a child is in immediate danger call emergency services: Police 191 / Tourist Police 1155 / Medical 1669.
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Report internally to Sustainability Coordinator (Bruno Bourdin) or Assistant (Natnicha Sutsawat); escalate to MD (Philippe Chandru) if needed.
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Record facts only; protect confidentiality; cooperate with authorities.
Approved by: Philippe Chandru – Managing Director
Date: 24/10/2025